VicoHome DocumentationHow to reset the password?
Learn how to reset your VicoHome account password using two different methods.
Currently, there are two ways to support password resetting.
Method 1: Reset with Current Password
If you remember the current password, please click your account name in the "User" Section. Please follow the instructions on the page to reset your password to "Account Settings/Change Password". As shown below:
Method 2: Forgot Password
If you have forgotten your current password, please click "Forgot your password?", then you need to enter the e-mail of your account to accept the verification code. After entering the correct verification code, you can reset your password. As shown below:
Please note that the password must contain at least one uppercase letter, one lowercase letter, and one number, and the minimum length of the password must be 8 characters.
Remember the password when logging in
Learn how to use the "Remember Password" feature to save your login credentials securely on your device.
Why is a log-in prompt message indicating no account has been registered, although the account has been registered?
Troubleshoot login issues when you receive a "no account registered" message despite having an account.