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Streaming Interconnection
How to add Alexa Skills?Why is it saying "No camera currently supports Alexa"?How to check if my device is connected successfully?Why does my camera keep showing "Interconnecting…please wait"?What is Interconnect Streaming and High-Performance Encoding?
4G Battery Camera
User Manual
Streaming Interconnection

Why does my camera keep showing "Interconnecting…please wait"?

Troubleshoot connection issues when your camera stays in interconnecting status

Please check the following reasons:

Camera Offline

It may be because your camera has been offline. Please ensure that the camera has enough battery power and keep it online.

Poor Network Connection

Poor network connection may affect interconnecting streaming. It is recommended that you move the camera to a location with a better network environment.

Unstable Smartphone Network

Unstable network connection of your smartphone may cause this issue. Please ensure that your smartphone can surf the internet well.

Wi-Fi Router Issue

Wi-Fi router was dead. Please check your router and ensure that it has enough battery.

How to check if my device is connected successfully?

Learn how to verify your camera's connection status in the streaming interconnection settings

What is Interconnect Streaming and High-Performance Encoding?

Understanding the difference between H.264 and H.265 encoding formats for video streaming

Table of Contents

Camera Offline
Poor Network Connection
Unstable Smartphone Network
Wi-Fi Router Issue