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Streaming Interconnection
How to add Alexa Skills?Why is it saying "No camera currently supports Alexa"?How to check if my device is connected successfully?Why does my camera keep showing "Interconnecting…please wait"?What is Interconnect Streaming and High-Performance Encoding?
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Streaming Interconnection

Why is it saying "No camera currently supports Alexa"?

Troubleshoot why your camera doesn't appear in the Amazon Alexa integration screen

Currently, this feature only supports some models of our cameras. You can upgrade your camera's firmware to the latest version first. If it's already up to date but the camera still does not show on the "Amazon Alexa" screen, that means this feature does not support your camera.

Enable Interconnect Streaming

If you add your camera after linking this app with the Alexa app, or your camera's firmware is not the latest version, this issue may occur. Please go to the "Advanced Setting" of the camera to switch the encoding format to "Interconnect Streaming".

Check Camera Compatibility

If you want to check whether your camera supports this function or not, please contact us or your seller for further confirmation.

Related Articles

  • How to check if my device is connected successfully?
  • How to add Alexa Skills?

How to add Alexa Skills?

Learn how to enable Alexa Skills for your VicoHome camera and link it with Amazon Alexa app

How to check if my device is connected successfully?

Learn how to verify your camera's connection status in the streaming interconnection settings

Table of Contents

Enable Interconnect Streaming
Check Camera Compatibility
Related Articles